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Research Associate

Woebot Health

San Francisco, CA, US
  • Job Type: Full-Time
  • Function: Research Sci/Assoc/Mgr
  • Industry: Consumer
  • Post Date: 08/05/2022
  • Website:
  • Company Address: 650 5th St, Suite 303, San Francisco, CA 94107, US

About Woebot Health

Woebot Health is the world’s first mental health ally for people and businesses, with scalable, meaningfully engaging AI-powered therapeutic solutions for mental health. From a small tech experiment alleviating anxiety in teens, Woebot Health has grown into an emerging force of change in mental health.

Job Description

Our mission is to make the best mental health tools radically accessible to everyone.

We’re a venture-backed startup building a suite of products designed to help people around the world improve their moods. Indeed, Woebot Health was created to address the growing gap between demand for, and access to, quality and evidence-based mental health services. We set out to solve the problem of access by creating scalable solutions that are both efficacious and engaging.

Our research on and expertise in clinical interventions and implementation science, coupled with digital therapeutic translation work and rare expertise in artificial intelligence and machine learning, helped establish and strengthen us as a company.

Woebot Health was founded on the following principles:

  1. Behavioral Health For Everyone: We believe that like physical fitness, emotional fitness is something that people can actively cultivate on a daily basis. Creating a cultural shift in this direction is a crucial pathway towards tackling the mental health crisis.
  2. Academic Rigor By Design: We are committed to demonstrating outcomes and contributing to the field. In addition, we apply best practices from human subjects research to our users and the protection of their data.  
  3. Humans First: We practice human-centered product design principles. In essence, we listen to our users as well as pay attention to and design for their lived experience of mental health problems.


Our Program of Research

A thriving and highly focused program of research in the company ensures we are driving toward investigating and establishing our clinical efficacy while leveraging methodology and disseminating results that ultimately help drive our commercialization plans. We’ve built a pipeline of research accordingly, which includes clinical and strategic partnerships with commercial and well-reputed academic institutions nationwide as well as studies conducted entirely internally. We are looking for someone to help build and sustain this research program’s successful implementation and dissemination of its findings.  

About the role:

As a Research Associate (RA), you will be a core member of the Clinical Validation and R&D team, and will work with company stakeholders to implement empirical evaluations of our digital therapeutics in national and/or international trials. You’ll work closely with our Research Scientists, and be a key part of implementing our clinical research efforts. Role responsibilities include:

  • Facilitate IRB submissions and collaboration
  • Contribute to executing study protocol procedures
  • Contribute to creation of research operations manuals
  • Prepare, maintain, and update study materials
  • Help build and program electronic data capture systems (EDC; i.e., REDCap Cloud and/or other HIPAA compliant platforms)
  • Interface collaboratively with study participants for duration of trial
  • Oversee assessment administration and completion as well as participant compensation
  • Manage study calendars and email
  • Tracking and documenting all study activities
  • Collect, summarize and archive trial data
  • Assist with preparation of materials for progress reports submissions to funding agency
  • Prepare materials for DSMB review
  • Conduct literature reviews
  • Contribute to manuscript publication, presentation at scientific conferences, peer-review for journal and grant submissions
  • Attend project meetings
  • Actively support communications with partners (professors, consultants, etc) at academic or other research institutions
  • Prepare decks for leadership team; present research findings internally to colleagues throughout the company
  • Help train staff on protocol requirements, proper documentation, or other study-related procedures
  • Ensuring compliance with SOPs
  • Actively problem solve and find ways to maximize efficiency 


Key Performance Objectives

Within your first 30 days you will  

  • Immerse yourself in our team and work with the Research Scientist to get up to speed on all the operational logistics for our live clinical trials and pipelined studies
    • Review study protocol, operations manual, IFCs
    • Contribute to the refinement of the operations manuals as needed
    • Facilitate with participant recruitment, enrollment, and assessment tracking
    • Review Woebot Health Bibliography
  • Immerse yourself in and adopt the platforms the Company and Clinical Validation/ R&D team utilizes (Asana, Lattice, REDCap Cloud)
  • Learn our Standardization of Research Processes, including Clinical Ops processes
  • Own and deliver on tasks associated with particular research studies
  • Begin to understand the breadth and backbone of our Products; use the product daily

By day 90 you’re 

  • Owning specific aspects of implementing study protocols across the program of research
  • Optimizing for recruitment methodology; facilitating achieving study recruitment and enrollment goals
  • Actively supporting the Research Scientist and Clinical Team towards executing their goals
  • Assisting with the design, implementation and maintenance of our EDC systems
  • Facilitating and delivering on IRB submissions
  • Preparing decks for various internal and external presentations that showcase research findings


  • 3-5 years of experience as a clinical research associate
  • Research experience in an academic institution, healthcare ecosystem (e.g., the Veterans Administration), and/or industry setting(s)
  • Prior experience with clinical research including: 
    • recruitment procedures and optimization
    • participant enrollment (screening, interviewing, eliciting informed consent, scheduling and explaining study requirements)
    • collecting data, data entry
    • IRB interface 
    • electronic data capture (EDC) builds 
    • database management and integrity, identifying and correcting errors as needed
    • study protocol implementation
    • study operations manual generation and implementation

Knowledge, Skills, and Abilities

To be successful in the RA role, you should be able to recognize logistical problems, communicate needs to team members, and initiate appropriate solutions. Ideal candidates are detail-oriented, have the ability to multitask and prioritize needs, and have excellent interpersonal skills to work effectively and collaborate with various company teams. 

  • Excellent analytical and problem-solving skills
  • Ability to work effectively in a fast-paced environment
  • Project management and coordination skills; ability to prioritize tasks and meet multiple deadlines on concurrent projects
  • Ability to establish cooperative working relationships with participants, colleagues and clinical assessors
  • Demonstrated strong administrative and organizational skills
  • Ability to work independently
  • Willingness to complete tasks beyond the outlined job role
  • Strong passion for mental health care and accessibility 
  • Strong presentation skills -- both in deck building and clear communication
  • Familiarity with Institutional Review Board (IRB) and other regulatory directives
  • Clear understanding of policies and procedures on patient safety and confidentiality.
  • Experience applying the following regulations and guidelines:
    • Good Clinical Practice (GCP) Guidelines
    • The Protection of Human Research Subjects
    • Health Information and Accountability Act (HIPAA) regulations 
  • Experience with Mac operating systems
  • Strong computer skills and experience or ability to become proficient in Microsoft Office software (Word, Excel, PowerPoint) or Google Suite (Docs, Sheets, Slides)


Preferred Qualifications

  • Research experience for at least 5 years
  • Mental health research experience
  • Digital health research experience
  • Experience conducting entirely remote studies
  • Experience building, testing, deploying, and maintaining EDCs
  • Record of presentation at conferences and /or contributions to peer-reviewed publications and/or grant applications
  • Knowledge of FDA regulations and their practical implementation
  • Proficient in using Excel or Sheets and/or statistical package, etc for managing data
  • Python programming skills
  • REDCap Cloud, Tableau, ScheduleOnce, Zotero, Adobe


Our Core Values

  • Empathic: You’re a compassionate person and a team player motivated to understand others and help them be successful, too. You care as deeply for your colleagues as you do for our mission and our users.
  • Self-aware: You possess a high level of emotional intelligence, which allows you to understand yourself and others, and to have a healthy emotional life in the workplace.
  • Proactive & flexible:You are able to hit the ground running, you take responsibility for finding a way to get the job done. You learn as quickly as possible and sometimes do things outside the immediate scope of your work, giving it all you’ve got.
  • Strong work-ethic: You’ve mastered healthy habits in your life that allow you to do great things. You exemplify dedication and commitment to coming up with very good results in your work and inspire others to do the same.
  • Growth mindset: You believe abilities – like intelligence and talent – can be developed through dedication and hard work. You see failure as an opportunity to grow and welcome feedback as a pathway to your continued success.
  • Humble: You recognize that you are one among many, and you hold a genuine desire to discover what other people can offer. You are intrigued by how others think, and how others feel differently from you. You lean into these moments with patience and  curiosity.



  • Competitive Salary
  • Stock Options
  • Generous PTO
  • Health, Dental & Vision


Woebot is an equal opportunity employer and we deeply value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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