Provide an excellent customer experience through high quality communication and interactions
Respond and resolve specific customer issues via email
Must be willing to work Monday-Friday, regular business hours
Excellent writing skills with an articulate, conversational style
Bachelor’s degree or equivalent experience, new college graduates are encouraged to apply
1+ years working in customer support or professional work experience
Ideal applicants are existing Evernote users who use the product regularly
We are committed to an inclusive and diverse Evernote. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global Evernote Community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.